The Important Info!

REFUND POLICY

Krumble does not offer refunds under any circumstances. Here’s why:

Custom-Made Orders: Each batch of cookies is custom-made per order. As a result, we cannot resell or reuse these krumble cookies.

No Stock of Cookies: Unlike mass-produced items, we do not keep stock of pre-made cookies. This means that once an order is placed and processed, resources are immediately allocated to fulfill that specific order.

Quality Assurance: We take pride in the quality of our products. If there are any issues with the cookies, such as spoiling during shipping we will address them promptly and work with you to find a satisfactory resolution.

Customer Satisfaction: Our primary goal is to ensure your satisfaction with our products and services. If you encounter any problems with your order, please contact us, and we will do our best to resolve the issue to your satisfaction.

While we do not offer refunds, we are committed to providing you with a positive experience and high-quality cookies. Thank you for choosing Krumble!